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18 Jsd Farm Road, Sylva, NC, 28779
Frequently Asked Questions
Find answers to common customer questions.
Curious about our services or policies? Our FAQs address common questions to help you understand what sets Dillsboro Automotive apart. Learn about our warranty, appointment process, types of vehicles we service, and what to expect during your visit. We aim to make your experience straightforward and stress-free, providing clear answers and expert guidance every step of the way.
What types of vehicles do you service?
We service all makes and models, including domestic and foreign cars, trucks, SUVs, and hybrids. Our technicians are experienced with a wide range of brands and vehicle types.What is your warranty policy?
We offer a national warranty covering up to 36,000 miles or 36 months on qualifying repairs and services. This warranty covers both parts and labor for your peace of mind.Do I need an appointment for repairs?
While walk-ins are welcome, we recommend scheduling an appointment for faster service and to ensure availability. You can contact us by phone, email, or through our website.How do you ensure accurate diagnoses?
Our ASE Master Certified technicians use advanced diagnostic tools and thorough testing to pinpoint issues, ensuring we provide only the necessary repairs and avoid unnecessary costs.Are your technicians certified?
Yes, our technicians are ASE Master Certified with decades of combined experience. We stay updated with the latest automotive technology and best practices.
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