Reviews

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Did my auto inspection really fast , professional and nice. Not my first time.

Thank you for the 5-star review, Mark! We truly appreciate your continued trust in Dillsboro Automotive. We're glad we could get your vehicle inspected quickly and that you had another positive experience with our team. Providing prompt, professional, and friendly service is what we strive for every day. Thank you for choosing Dillsboro Automotive—we look forward to seeing you again the next time your vehicle needs service!

- Dillsboro Automotive
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They took my car right on time and finished promptly. The receptionist was pleasant and helpful. She also gave us great recommendations for the area. Thank you!

Thank you so much for the wonderful 5-star review, YS! We’re delighted to hear you had a great experience with our team. It’s wonderful to know your vehicle was taken in on time, completed promptly, and that Nelly helped make your visit enjoyable with both friendly service and recommendations for the local area. We truly appreciate you choosing Dillsboro Automotive and hope to have the opportunity to assist you again whenever you’re in the area. Safe travels!

- Dillsboro Automotive
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The people were friendly. Had a vibration on my truck checked. The tires were balanced and rotated. The technician found that one of the tire rims is warped. Hillsboro Automotive is helping me locate another rim. Overall price was good and work was done in a timely manner.

Thank you for the wonderful 5-star review, Gene! We’re glad we could help diagnose the vibration on your Ford F-150 and identify the warped wheel as the source of the issue. It was our pleasure to balance and rotate your tires, and we’re happy to continue helping you locate a replacement rim so your truck rides the way it should. We truly appreciate your kind words about our team, pricing, and timely service. Thank you for trusting Dillsboro Automotive—we look forward to helping you with any future automotive needs!

- Dillsboro Automotive
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Always clean, courteous and helpful with good communication skills.

Thank you so much for the wonderful 5-star review, Joanne! We truly appreciate your kind words and your continued trust in us to maintain your Toyota RAV4 Hybrid. We're glad to hear that you value our clean facility, courteous team, and clear communication. Providing a professional experience from start to finish is something we take great pride in. Thank you for choosing Dillsboro Automotive. We look forward to helping you keep your RAV4 running its best for many years to come! ๐Ÿ˜

- Dillsboro Automotive
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Extremely fast great service. I will be back for any car issues. Great experience

Thank you for the fantastic 5-star review, James! We truly appreciate your kind words and are glad you had a great experience with us. It was our pleasure to assist with the repairs on your Honda, and we're happy to hear you were pleased with the speed and quality of our service. Thank you for trusting Dillsboro Automotive. We look forward to helping you with any future automotive needs!

- Dillsboro Automotive
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I love Dillsboro Auto! Best customer service! Twice I thought I needed a more expensive repair and they came back with we do not need to do that, offered better, less expensive options.

Thank you so much for the wonderful 5-star review! We truly appreciate your kind words and are honored by your trust in our team. We believe in recommending only the repairs your vehicle actually needs, and we're glad we could provide solutions that made sense for both your vehicle and your budget. Thank you for recognizing our commitment to honest service and outstanding customer care. Your support means a great deal to all of us at Dillsboro Automotive, and we look forward to helping you again whenever you need us!

- Dillsboro Automotive
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The mechanics at Dillsboro Automotive did excellent job repairing my vehicle, stuck to the schedule, and we're thorough with the inspection of the repair and overall condition of my Jeep. I highly recommend them.

Thank you so much for the wonderful 5-star review, Laura! We truly appreciate your kind words and your recommendation. We’re glad to hear you were pleased with the repairs to your Jeep and that our team met your expectations by staying on schedule and providing a thorough inspection of both the repair and your vehicle's overall condition. Thank you for trusting Dillsboro Automotive with your Jeep. We look forward to helping you with all of your future maintenance and repair needs! ๐Ÿ˜

- Dillsboro Automotive
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Dillsboro Auto is trustworthy, competent, fair, and they stand behind their work. What more could you ask from an auto repair company?

Thank you for the wonderful 5-star review, James! We truly appreciate your kind words and your trust in our team. It was our pleasure to assist with the repairs and maintenance on your Jeep Grand Cherokee. Knowing that you see us as trustworthy, competent, and fair—and that you recognize our commitment to standing behind our work—means a great deal to us. Thank you for choosing Dillsboro Automotive. We look forward to helping you with all of your future automotive needs! ๐Ÿ˜

- Dillsboro Automotive
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Only started going to Dillsboro about a year ago, but they have treated both mine and my partners cars great. Always fast and able to fix the problem right away !!!

Thank you so much for the wonderful 5-star review, Makahlo! We truly appreciate you trusting us with your Subaru over the past year, and we're honored that you've also entrusted us with your partner's vehicle. It means a lot to hear that you've consistently experienced fast, reliable service and fair pricing. We’re grateful for your support and look forward to taking care of both of your vehicles for many years to come. Thanks again for choosing Dillsboro Automotive!

- Dillsboro Automotive
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I brought my vehicle in for an ignition coil which was replaced. During the courtesy check it was noted that there were other concerns that needed attention on my car. These were taken care of and I'm very grateful for the staff of technicians that made my car safe for the road. Don't look any further for your automotive needs. . Go to Dillsboro Auto Repair for quality service and repairs.

Thank you so much for the fantastic 5-star review, John! We truly appreciate your kind words and your trust in our team. It was our pleasure to replace the faulty ignition coil and repair the coolant leak on your Buick Lucerne. We’re also glad our courtesy inspection helped identify other concerns so we could get your vehicle back to being safe and reliable. Your recommendation means a great deal to all of us. Thank you for choosing Dillsboro Automotive—we look forward to helping you with all of your future automotive needs! ๐Ÿ˜ƒ

- Dillsboro Automotive
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Clean shop, very professional and text notifications. Quick, efficient and fair pricing. Think i found my new garage.

Thank you for the fantastic 5-star review, Mark! We’re glad to hear you had a great experience with us. It was our pleasure to assist with the alignment on your vehicle, and we’re happy you appreciated our clean facility, communication, and fair pricing. Hearing that you think you’ve found your new garage means a lot to our team. We look forward to helping you with all of your future automotive needs. Thanks again for choosing Dillsboro Automotive!

- Dillsboro Automotive
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Thank you for the 5-star rating, Alaina! We truly appreciate your support and the opportunity to assist with the preventative maintenance on your vehicle. Thank you for trusting Dillsboro Automotive—we look forward to helping you keep your vehicle running reliably for years to come! ๐Ÿ˜

- Dillsboro Automotive
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Nice staff checked us in promptly. Hopefully work can be done promptly we can get home.

Thank you for the 5-star review, David! We truly appreciate your kind words. While we were unfortunately unable to assist with the repairs your vehicle needed, we hope we were able to provide helpful information and point you in the right direction so you could get back on the road as quickly as possible. Thank you for stopping by Dillsboro Automotive, and we wish you safe travels!

- Dillsboro Automotive
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Above and beyond. Communication was top notch throughout the whole repair. These guys don't miss a thing. Nelly at the desk is one of the best service advisors around.

Thank you so much for the wonderful 5-star review! We're thrilled to hear that you found our communication top-notch and felt that our team went above and beyond. We believe that keeping our customers informed throughout the repair process is just as important as the repair itself, so it's great to know that stood out to you. We'll also be sure to share your kind words with Nelly. She takes great pride in helping our customers and providing the level of service they deserve. Thank you for your trust in Dillsboro Automotive. We truly appreciate your business and look forward to helping you again in the future!

- Dillsboro Automotive
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Great staff, clear communication. Solid work.

Thank you for the 5-star review, Steve! We’re glad to hear you were pleased with our staff, communication, and workmanship. It was our pleasure to diagnose and repair the misfire issue on your Ford van and get it running properly again. We truly appreciate your trust in Dillsboro Automotive and look forward to helping you with any future service or repair needs!

- Dillsboro Automotive
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Saw me early and always so kind!

Thank you so much for the 5-star review, Emma! We truly appreciate your continued trust in us to help with your Kia Forte. It’s always a pleasure assisting you, and we’re glad we could get you taken care of early and provide the kind service you’ve come to expect. We look forward to helping you again whenever you need us!

- Dillsboro Automotive
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Thank you for the 5-star review, Amanda! We truly appreciate you trusting us to repair the brakes on your Honda Civic. Our team is glad we could help keep your vehicle safe and back on the road. Thank you again for choosing Dillsboro Automotive—we look forward to helping you with any future maintenance or repair needs! ๐Ÿ˜

- Dillsboro Automotive
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They are open first, close last....provided transport for me...made sure my family was ok...handled my issue and fixed another...only 5 stars available but add more. Super pro... answered questions, had coffee and explained things to me without any issue. Highly recommend. Excellent group!

Thank you so much for the incredible 5-star review, Ryan! We truly appreciate your kind words and are glad we could help with the drivability issue and front brake repairs on your Ford Expedition. Taking care of our customers goes beyond just fixing vehicles, so we’re happy we could provide transportation, answer your questions, and help make sure your family was taken care of during the process. It means a lot to hear that our team’s professionalism, communication, and hospitality stood out to you. We’re grateful for your trust and recommendation, and we look forward to helping you again whenever you need us!

- Dillsboro Automotive
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Thank you for the 5-star review, Robert! We’re glad we could assist in diagnosing and replacing the faulty wheel bearing on your GMC Acadia while you were traveling. We know unexpected vehicle issues on the road can be stressful, so we’re happy we could help get you safely back on your way. Thank you for trusting Dillsboro Automotive, and safe travels!

- Dillsboro Automotive
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They are so reliable and so easy to work with!

Thank you so much for the 5-star review, Kelly! We’re glad to hear you found our team reliable and easy to work with. It was our pleasure assisting with the fluid exchanges and maintenance services on your Chrysler Voyager. We also appreciate the opportunity to help maintain the other vehicles in your fleet and look forward to working with you more in the future. Thanks again for trusting Dillsboro Automotive!

- Dillsboro Automotive
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They are great people there

Thank you for the 5-star review, Mark! We appreciate the opportunity to diagnose the oil leak on your Chevrolet Silverado and are glad we could help identify the issue. Thanks again for trusting Dillsboro Automotive—we’re here whenever you need us!

- Dillsboro Automotive
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You will not find a better Automotive shop than Dillsboro Automotive. The owner, Darrin, and all of his employees are so accommodating. The staff is delightful. The shop is so clean and modern. My car was towed in late in the afternoon. They evaluated immediately and ordered the alternator for delivery the next morning and I had my car back before 12. Now that’s remarkable. what I like about it is Darrin was very honest and set expectations properly. No guarantees for early delivery but he did it. I love this place.

Thank you so much for the incredible 5-star review, Michelle! We truly appreciate your kind words and are grateful you chose us while traveling. We’re glad we could get your Subaru diagnosed quickly and have the alternator replaced and back on the road before noon the next day. Situations like that can be stressful, especially when you’re away from home, so we do our best to move efficiently while still setting honest expectations. Your comments about our team, facility, and communication mean a lot to us. We’re proud of the group we have here and the service we strive to provide every day. Thank you again for your trust—we’re glad we could help get you back on your way safely!

- Dillsboro Automotive
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Thank you for the 4-star review, Carlos! We appreciate the opportunity to assist with the brake service on your Subaru and are glad we could help keep you safe on the road. If there’s anything we could have done to make your experience a 5-star one, we’d love to hear your feedback. Thanks again for choosing Dillsboro Automotive—we’re here whenever you need us! ๐Ÿ˜

- Dillsboro Automotive
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Thank you for the 5-star rating, Michael! We truly appreciate your support and the opportunity to serve you. If you ever need anything, we’re here to help. Thanks again for choosing Dillsboro Automotive!

- Dillsboro Automotive
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My vehicle would randomly turn off while I was driving. I'm in nursing school, so going to clinical was extremely stressful, especially driving an hour away, but this great establishment took my car in and fixed the problem with no hassle. I feel they are very trustworthy!!

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Thank you for the 5-star rating, Faith! We truly appreciate your support and the opportunity to assist with replacing the faulty axles and the leaking valve cover gasket on your Honda CR-V. It means a lot that you trusted us with those repairs. If you ever need anything in the future, we’re always here to help. Thanks again for choosing Dillsboro Automotive!

- Dillsboro Automotive
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Tocoma runs well after being fixed

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Friendly and easy to work with! They are clear about costs and get everything done well and in a timely manner. I just wish they were open on Fridays.

Thank you for the great review, Paige! We’re glad to hear you found our team friendly, easy to work with, and clear about costs. It was our pleasure assisting you with the steering, brake, and alignment repairs on your Nissan Juke, and we’re happy everything was completed to your expectations and in a timely manner. We do understand the inconvenience of not being open on Fridays. We’ve found that taking care of our team allows us to provide the level of service our customers deserve while we’re here. If we had the staffing to offer extended hours while still ensuring every employee enjoyed a well-earned three-day weekend, we absolutely would. At this time, we’ve chosen to support and retain the excellent team we have. We truly appreciate your understanding and your feedback. Thanks again for choosing Dillsboro Automotive—we look forward to helping you again whenever you need us!

- Dillsboro Automotive
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AC works, wife is happy. Good service friendly folks

Thank you for the 5-star review, Ken! We’re glad to hear the A/C is working great—and even more importantly, that your wife is happy! It was our pleasure assisting you, and we truly appreciate you trusting us with your vehicle. If you need anything in the future, we’re always here to help. Thanks again for choosing Dillsboro Automotive!

- Dillsboro Automotive
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AC works, wife is happy.

Thank you for the 5-star review, Ken! We’re glad to hear the A/C is working great—and even more importantly, that your wife is happy! It was our pleasure assisting you, and we truly appreciate you trusting us with your vehicle. If you need anything in the future, we’re always here to help. Thanks again for choosing Dillsboro Automotive!

- Dillsboro Automotive
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Great experience and I know they are a very reputable and honest auto repair firm and that is not a characteristic of most repair garages. One of my repairs had been previously worked on by Dillsboro Automotive about a year ago. I had no recall of the former repair but they did the rework at no charge. They are also excellent getting repairs covered by warranty if you have one. Also, a special shout out to Nellie that is the face to the customers, every service company should strive to have a Nellie. Also a shout out for Randy, another fantastic rep for the company. My auto repairs will always be made here as long as the company continues to hire excellent people and maintains its high level of trust and honesty!

Thank you so much for the incredible 5-star review, Mark! We truly appreciate your kind words and your trust in our team. It was our pleasure assisting with the repairs on your Jeep Wrangler, and we’re always happy to stand behind our work—taking care of that previous repair at no charge is just part of doing right by our customers. We’re also glad we could help navigate warranty coverage and make the process as smooth as possible for you. Nelly and Randy will be especially grateful for the shoutouts—they both take great pride in providing an exceptional customer experience. Your recognition means a lot to all of us. We’re honored to be your go-to shop and look forward to continuing to provide the level of service, trust, and honesty you’ve come to expect. Thank you again for your support!

- Dillsboro Automotive
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Professional from reception to the actual work! Made my Jeep look way cooler than I am! Thanks, again.

Thank you for the great review, Steve! We truly appreciate your kind words. We're glad our team could provide a professional experience from the front desk to the installation. It was our pleasure installing the running boards on your Jeep, and we’re happy to hear it turned out great—though we’re not so sure it made the Jeep cooler than you! Thanks again for choosing Dillsboro Automotive. We look forward to helping you again down the road! ๐Ÿ˜„

- Dillsboro Automotive
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Tough problem with my collision avoidance system. Mechanic stayed on it until it was fixed same day I brought it in. Great job

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The dillsboro automotive team is the best around! Truly kind people who want to help and do a fantastic job of it

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All ways the best service each time I've had Somthing done. They gave me a convenient time and I need to wait on the service. So they took it right in on the time they gave me. When some one ask me were the best mechanics are I all ways refer them to dillesboro auto.

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Friendly and skilled service--thank you !

Thank you so much for the 5-star review, Nancy! We truly appreciate your loyalty over the years. It’s always a pleasure assisting you and your husband with the maintenance and repairs on your Toyota and Lexus. Your continued trust means a great deal to our entire team, and we look forward to taking care of your vehicles for many more years to come! ๐Ÿ˜

- Dillsboro Automotive
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Great consumers service with multiple updates via text messages throughout the process. In depth expection reports and online ability to approve or decline recommendations for repairs. Brake repairs were notice immediately and were like brand new. Very pleased with our overall experience!

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My volvo came in with its share of problems starting out with an alignment that was diagnosed with being caused by tie rods needing to be replaced. I took the car in Wednesday before the snow storm hit. They were not able to complete repairs before Friday and provided me with a loaner van. As luck would have it when the car was ready to be picked up on Monday I couldn't get the van out of my driveway. Nellie arranged for Randy to deliver my car and pick up their van. They went out of their way to help me and were kind and courteous the entire time. I highly recommend this establishment! Kudos to finding people willing to go the extra mile for their customers! They will have my business from now on!

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Thank you for the 5-star rating, Richard! We truly appreciate you choosing Dillsboro Automotive and entrusting us with the transmission repair and other services on your Infiniti QX60. Your support means a lot to our team, and we look forward to helping you again whenever you need us!

- Dillsboro Automotive
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I had Dillsboro Automotive service my transmission. They were able to give me an appointment that worked with my schedule. Staff is competent and friendly. They do great work and I will continue to have them service my truck.

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They do what they say they will do.

Thank you for the 5-star review, George! We truly appreciate your trust in our team and are glad we’ve been able to take care of both your Toyota Tacoma and Subaru Forester. It means a lot to us to know you value our commitment to doing exactly what we say we’ll do. We look forward to continuing to serve you in the future!

- Dillsboro Automotive
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Thank you for the 5-star rating, Robert! We truly appreciate your support and your continued trust in us to service both your Jeep Cherokee and Chrysler Pacifica. It means a lot to our team, and we look forward to helping you with any future repair or maintenance needs. ๐Ÿ˜

- Dillsboro Automotive
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friendly, worked around my schedule when i had to leave the car there an extra day before picking it up, prices seemed fine, they did a detailed inspection with pictures/videos and notes for me to look at on my phone instead of just saying everything once over a phone call. i was on a budget and they made it fairly easy to understand what things i *needed* to get done on the car and didn't seem judgemental about me declining smaller services. I'll be back for future work she would recommend this shop to friends. the front desk employee was very friendly! they also donate money to an animal shelter which is great and makes me happier to get big repairs there.

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This team has been absolutely phenomenal, My 2018 Chevy 2500 Duramax Diesel is running like a champ after being diligently inspected and repaired by Dillsboro automotive!!! The staff was extremely knowledgeable and engaged with me more than most mechanics, allowing the comfort and confidence to leave my second vehicle with them , and surprisingly our 2011 Acura RDX was completed efficiently and staff went the extra mile to inform me and replace bulbs under warranty which was such a blessing!!!! Thanks again for being so helpful and direct!!!!

Thank you so much for the amazing 5-star review! We truly appreciate you taking the time to share your experience with us. We’re thrilled to hear that your 2018 Chevy 2500 Duramax is running strong and that you had the confidence to trust us with your Acura RDX as well. Our team takes pride in being thorough, communicative, and making sure every customer feels informed and supported throughout the process. We’re especially glad the warranty bulb replacement was a helpful bonus! Thank you again for your trust and kind words. We’re grateful to have you as a customer and are always here whenever you need us! ๐Ÿ˜

- Dillsboro Automotive
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Dillsboro Automotive got my car into the shop the next day after I called. They only had the car one day, and got it fixed quickly. Viewing and paying the invoice online was super simple, and after hours pickup was very convenient to my schedule.

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I had an emergency while on vacation in Cherokee North Carolina where the front splash pan was hanging and had disconnected. The service manager lady was gracious enough to fit me into their fully booked schedule.

Thank you so much for the 5-star review, Chang! We’re glad we could help during your vacation emergency in Cherokee. Even with a full schedule, we always do our best to make room for situations like yours, and we’re happy our team was able to get that splash pan secured so you could get safely back on the road. We truly appreciate you choosing Dillsboro Automotive, and we’re here for you anytime you’re in the area. Safe travels!

- Dillsboro Automotive