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Sylva Auto Repair

786 reviews
Call us:(828) 554-0722
Text us:(828) 382-8579

Quality that you can trust

Finding a reliable mechanic can be difficult. Our skilled, ASE Master Certified technicians will get your car repaired the right way the first time, without pressuring you into repairs that you don’t need. But don’t take our work for it – read recommendations from our past customers.

5

Wonderful place. Excellent work, Wonderful customer service. Only place I'll take my vehicles.

Thank you, Hannah, for the excellent review and your business. We greatly appreciate you entrusting us to perform an alignment on your Toyota Tacoma. We look forward to continuing to help you with all of your automotive repair and maintenance needs. Thanks again.

- Dillsboro Automotive
5

Quick service, very informative and friendly customer service

Jessilyn, we greatly appreciate your review and your business. Please know that we're always here for you whenever you need us. Thank you again for choosing us! 😁

- Dillsboro Automotive
5

Thank you, Jennifer, for the excellent review and your business. We greatly appreciate them both.

- Dillsboro Automotive
5

I brought my 2008 honda Civic in because i was hearing some brake noise. This was a very last-minute visit on a friday afternoon, and i was in a pinch because i needed to get to a wedding later the same day. They only had one tech working and not much time to help me out, but Darrel (the owner) took the time to look over my brakes to make sure everything was functioning properly. He was very friendly and honest, and he didn't seem to mind helping me out. I highly recommend this shop to anyone in need of a mechanic!

Thank you so much for sharing your experience with us! We understand how stressful last-minute car issues can be, especially when you have important plans ahead. Providing friendly and honest service is our priority, and we're delighted to hear that you had a positive experience. We truly appreciate your recommendation. If you ever need anything else, don't hesitate to reach out. Thanks again for choosing us!

- Dillsboro Automotive
5

If you don't go to this place to get your car fixed, you have a screw loose. Lol. But seriously, as a woman who doesn't k.lw a lot about cars, Im suspect of mechanics but not these guys. They are AMAZING! I have a Fiat and NO ONE takes Fiats in for repair that aren't Fiat dealers . These guys took on the challenge and won! They are a step above all other mechanics I've been to. Thank you universe for letting me find them.😊

Love this review Ruth. 😂 Thank you so much for your business and the recommendation.

- Dillsboro Automotive
5

These guys really ARE the best! I had an easy experience with them. I have a 21 y.o. car that I love. They diagnosed a problem with my brakes, and also an engine light issue that pointed to something they said I should fix. So I did. They kept me informed, gave me options, advice, and were efficient and fast. I had a previous experience with a company in Waynesville that kept my car for 5 weeks, and I had to call them weekly to get them to complete it. I will be using Dillsboro Automotive instead.

Thank you for your glowing review! We're thrilled to hear that you had such a positive experience with us. We're glad we could diagnose and address the issues with your Honda CR-V promptly. We understand the frustration of dealing with lengthy repairs, and we're committed to providing a hassle-free experience for our customers. Your trust and satisfaction mean a lot to us, and we look forward to being your go-to automotive shop in the future. If you ever need anything else, don't hesitate to reach out. Thanks again for choosing Dillsboro Automotive!

- Dillsboro Automotive
4

Excellent service. Long wait time for diagnostic...make sure to have a pickup so don't wait.

Thank you, Jason, for the great review! We're pleased to hear that our service meets your expectations. We also appreciate your suggestion to make arrangements to leave the vehicle for diagnostic appointments, as it can be difficult to estimate the duration of such appointments. We value your business and look forward to serving you again!

- Dillsboro Automotive
5

I was extremely pleased with the service as I had gone to get tune up for my car and had arrived late in day.. but Josh’s work ethic impressed me, he said there is a cancellation I will help you. I truly appreciate the service Randy and Josh provided! Highly recommend this team!

Thank you so much for taking the time to share your positive experience, Neena. We are thrilled to hear that you had a great experience working with Josh and Randy. Our team here at Dillsboro Automotive is dedicated to providing exceptional customer service, no matter the circumstance. We appreciate your recommendation and look forward to serving you again in the future!

- Dillsboro Automotive
5

I’m from Texas and I’m literally considering taking all my trucks to North Carolina just so I can get them maintenanced at Dillsboro Automotive. They are extremely knowledgeable and kind. They are also very thorough. We’ve been to a lot of mechanics and I can honestly say I’ve never been to a place this great. We run a hotshot business, my driver was delivering a load at the Smokey Mountain Railroad (1 mile from Dillsboro Automotive) when he was on his way to deliver he lost his brakes. Luckily, Dillsboro Automotive was the safest and closest place we found. We got so lucky! They were able to help us and fit us in, they understood our situation. I’m very grateful. They even gave our driver a ride to and from his hotel and they had a place for us to park our trailer overnight. Thank you Josh and everyone at Dillsboro Automotive!

Thank you so much Damaris for this amazing review and entrusting us to repair the brakes on your Ford F-350. It was our pleasure to assist you and your team during this unfortunate circumstance and get your guys back on their way home as soon as possible. We will be here if you need us.😀

- Dillsboro Automotive
5

Couldn’t be more pleased with the service and personal care we received from Dillsboro Automotive! They went above and beyond to help us with everything we needed. Our contact with Randy was great! He was so helpful and solved every problem we had. Could not be more pleased. Would definitely recommend Dillsboro Automotive as the best in the area!!

Dear Fred, thank you for the kind words! It's fantastic to hear that you had a great experience with us. We strive to go above and beyond for our customers, and we're delighted that Randy provided excellent service. We appreciate your recommendation and look forward to serving you again at Dillsboro Automotive!

- Dillsboro Automotive
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